DreamLab Associate

Girl Scout DreamLab Associate Job Description

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Job Title: Girl Scout DreamLab Associate

Region/Location: Denver Metro

Department: Program and Membership Experience

Occupational Job Group: Specialist 1

Pay Range: $18.81-$21.15 per hour

Reports To: Girl Scout DreamLab Manager

FLSA Status: Non-Exempt

Terms: Regular, Year-Round, Part-Time, Onsite

Supervisory Responsibility: None

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GENERAL PURPOSE: The DreamLab Associate supports the day-to-day operations of Girl Scouts of Colorado (GSCO)'s Girl Scout DreamLab in Denver, including customer service, program facilitation, facility upkeep, retail, and membership recruitment.
 

ESSENTIAL DUTIES & RESPONSIBILITIES ***(Employees are held accountable for all duties of this job)

· Welcome and assist all visitors, ensuring an inclusive and helpful experience.

· Manage reservations and support tours, events, and program setup/cleanup.

· Lead and support drop-in activities, badge workshops, open houses, and birthday parties.

· Promote upcoming programs and assist with reporting and partner-led sessions.

· Coordinate with internal teams to align with local program needs.

· Share consistent messaging about Girl Scouts programming, participation options, and membership registration.

· Prepare and maintain the facility for guest use, ensuring safety and cleanliness.

· Handle daily operations, including opening/closing responsibilities, mail, equipment checks, and security.

· Support retail sales, cash handling, and loss prevention.

· Operate Build-a-Bear (BAB) station and contribute to retail goals.

PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES

· Collaborate with Marketing & Communications to promote DreamLab programs and reservations.

· Coordinate with Mission Delivery teams to align on membership initiatives, registration process, and program/training opportunities.

· Ensure compliance with GSCO policies and procedures.

· Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.

· In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.

JOB QUALIFICATIONS

Education and/or Formal Training

· No formal education or training requirements.

Experience

· One year or more retail customer experience preferred but not required.

· Experience working with diverse populations of staff and volunteers.

· Experience working with youth preferred.

Knowledge, Skills, and Abilities

· Flexible availability, including evenings and weekends.

· Familiarity with visual merchandising and ability to follow brand guidelines.

· Experience with Point-of-Sale systems and inventory tools.

· Strong communication skills for engaging with staff, volunteers, and the public.

· Basic facility upkeep and housekeeping abilities.

· Organized, detail-oriented, and proactive problem-solver.

· Willingness to learn tools like CounterPoint POS, Microsoft Teams, and Outlook.

· Comfortable working with diverse populations and committed to inclusion.

Additional Requirements

· Must be 18 years or older.
- Must pass required background checks.

· Proficient in English (spoken and written).

· Spanish fluency preferred.
 

MATERIAL AND EQUIPMENT DIRECTLY USED

· Computer and related software, telephone, e-mail, copiers and equipment commonly found in an office environment.
 

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES

· Primarily based at Girl Scout DreamLab (Denver), with occasional travel across the Denver Metro area.

· Flexible schedule required, including evenings, weekends, and variable days off. DreamLab hours: Tuesday-Thursday 11:00am-7:30pm, Friday & Saturday 10:00 am-7:30 pm, Sunday 12:00 pm-6:00 pm, closed Mondays.

· Regularly engage with the public; occasional desk and screen work.

· Frequently:

o Exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

o Involves engaging with the public for most of the time, with the occasional periods of working at a desk and in front of a screen.

· Occasionally: May be required to transport Girl Scout materials weighing up to 30 pounds with or without assistance.

· This position requires extended periods of viewing electronic screens.

***Employee signature below indicates the employee's understanding of the requirements, essential duties & responsibilities of the position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Please contact your supervisor/manager or HR with any questions.

GSCO will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief, unless doing so would result in an undue hardship or a direct threat to the Girl Scouts of Colorado. If you need such accommodation, contact your supervisor or Human Resources immediately to begin the interactive accommodation process.